FAQ

We aim to dispatch orders within 3 working days.

If your order is required urgently please let us know and we'll do our best to ensure it arrives in time.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Delivery times are subject to any delays resulting from postal delays for which we will not be responsible.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to change.

You are given 15 days to return cards and gifts that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame with your invoice. We request that you send us the products by registered post and that you purchase insurance with your carrier for the value of the merchandise. Shipping fees remain your responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded.

UK Delivery £3.95+ (depending on the weight of your items). We ship using Royal Mail Tracked 48 which can take between 5-7 working days to arrive. Please note that all orders are subject to delivery delays at the moment and can take up to 14 days to arrive. Larger orders may incur further costs which will be calculated at the checkout.